Clients

o2Telefónica (o2) Germany GmbH & Co. OHG

Systems:

  • Billing
  • Prepaid IT
  • POS

Tasks:

  • Requirement elicitation, documentation & validation.
  • Service request management.
  • Vendor management.
  • Application design & specification.
  • Workshops for test & security.
  • Support for test teams.
  • Support for operational teams and customer services.
  • Production support.

Deutsche TelekomDeutsche Telekom
Systems- /business analysis in the real-time application area:

Systems:

  • Pay-Per-Event (Micropayment).
  • Pay-Per-Period (Subscriptions).
  • Voucher management (prepaid top-ups, redemptions for digital goods etc.).
  • Mediation (between IT and IN systems).
  • Customer self-care portal.
  • Web shop with third-party integration.

Tasks:

  • Requirement elicitation, documentation & validation.
  • GUI & application design.
  • Workshops for test & security.
  • Support for test teams.
  • Production support.

Special projects: 

  • Mobile Payment:
    • Analysis, specification and partial implementation of an RFID/NFC based system.
    • Technical support during a pilot phase.